Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What makes the Emma Mattress different from other mattresses in India?
Emma mattresses are engineered in Germany using high-quality breathable foams that adapt to your body shape. Our unique 3-layer foam construction provides optimal spinal alignment and superior motion isolation compared to traditional spring mattresses.
How does the 100-night trial work?
We offer a risk-free 100-night trial starting from the day your mattress is delivered. If you are not completely satisfied with your sleep experience, we will arrange a free pickup and provide a full refund, no questions asked.
Does the mattress come with a warranty?
Yes, every Emma Mattress comes with a 10-year limited warranty that covers dimensional stability and durability of the core materials, ensuring you have peace of mind for a decade.
How is the mattress delivered and how do I set it up?
Your mattress is vacuum-sealed and rolled into a compact box for easy handling. Simply unbox it, place it on your bed frame, and carefully cut the plastic. It will expand to its full size within a few hours.
What are the available payment options?
We accept all major credit and debit cards, net banking, and popular UPI options. We also offer No-Cost EMI plans to make your purchase more affordable.
Is shipping free across India?
Yes, we offer free doorstep delivery to most pin codes across India. Our logistics partners ensure your mattress reaches you safely and efficiently.